Service & complaints

A complaint? We can hardly imagine! We're incredibly disappointed.

We recommend that you first submit your complaint to us by emailing info@cocktailsbynina.com . If this doesn't lead to a resolution, you can submit your dispute for mediation through Stichting WebwinkelKeur. Since February 15, 2016, consumers in the EU have also been able to submit complaints through the European Commission's ODR platform. This ODR platform can be found at https://ec.europa.eu/odr . If your complaint is not yet being handled elsewhere, you are free to submit your complaint through the European Union platform.